What a complete relief to have solved this problem!
It has plagued me for over a YEAR!
Over the years I have invested significantly into equipment to compose and mix midi and audio music. I just love doing it and have been doing it when I have the time since the late 80s.
Well, about a year ago I started a podcast which I was recording at home. No problems, everything went well for the first 2 podcasts, each of which were a half hour long. Then on the third one I just started dropping out and couldn’t record.
I was using Cakewalk Home Studio 2004 and so I filled out a tech request form to them for help but they never responded.
Then I called MOTU who makes the Traveler interface I use. Their tech checked it out with me and pronounced it good.
I tried to get Cakewalks attention but nothing ever came back. I followed all the help info on cakewalk and got nowhere.
Since I was working then, I just didn’t have the time or emotional energy to devote to solving this and shelved my podcast and music till recently.
Now that I am taking a break from work I felt I had the time, once my deck was done, to get this fixed.
I submitted a giant rant to the cakewalk forums advertising how upset I was at their lack of support. I wanted to upgrade their product but that was a significant investment and why should I update software a company doesn’t support?
Well that forum post brought up a repeating question – do you have a firewire card that doesn’t use a TI chip?
Well I just didn’t know. I bought a cheap $15 firewire card and it said it was compliant so I assumed it was ok. After all, I had done two successful half-hour podcasts on that card so that couldn’t be the problem right? Wrong!
At my birthday party, Wayne, a friend, took a look at my system and discovered that the MIDI drivers were interfering with that audio performance. He came up with a workaround for audio, but no fix for MIDI. This led me down driver update lane, but with no results.
Well just to make sure, I finally ordered another firewire interface card that was known to use a TI chip recommended by a respondent to my cakewalk rant post. Today I got it, stuck it in and – whalla – my woes were gone!
Moral of the story:
- Don’t buy really cheap interface cards to save just a few bucks.
- Don’t assume that because a company (MOTU) says their drivers will detect non-TI chip firewire cards and warn you at installation time, don’t believe it.
- Don’t assume that TI chips may not have the TI logo on them.
- Don’t think that just because something worked the first time, the hardward can’t be at fault.
- Don’t assume that support will really read your questions and help you – the info of what firewire card I was using was right there for the techs to see and none of them spotted it.
- If at first you don’t give up, maybe eventually you will succeed!